Terms of sale

Who these terms are between

These terms govern the sale of software licences by Corelink LLC, a limited liability company registered in the State of Georgia, United States, to the customer named on a quote or an order. In this document “we”, “us” and “Corelink” mean Corelink LLC, and “you” means the customer.

Corelink is an independent reseller of software published by others. We are not the publisher of any product we sell and we are not an agent of any publisher.

Quotes

A quote is an invitation to buy, not a binding offer. Quotes state the product, the quantity of licences, the term and the total price, and are valid for the period stated on the quote. Where no period is stated, a quote is valid for fourteen days.

Prices on a quote may change before you accept it if the publisher or the distributor changes its pricing, if a promotion ends, or if the quantity or term you require changes. If a price changes before you accept, we will reissue the quote rather than invoice you at a different figure.

Orders and acceptance

A contract is formed when we confirm your order in writing, not when you submit it. We may decline an order, including where a product is unavailable, where the quantity or the licensing arrangement does not comply with the publisher’s terms, or where we are unable to verify the details of the purchasing business.

Prices, taxes and payment

Prices are in United States dollars and exclude any applicable sales tax, which is added where we are required to collect it.

Payment terms are stated on the quote or invoice. Unless we have agreed credit terms with you in writing, payment is due before licences are issued.

Delivery

Licences are delivered electronically, by email, to the address you give us. There is no physical shipment. Our delivery policy sets out timing, what to do if a delivery does not arrive, and how activation works.

Delivery is complete when we send the licence keys or activation details to the address you provided. You are responsible for giving us an address you monitor and for telling us promptly if the delivery does not reach you.

The licence itself

The software you buy is licensed to you by its publisher, under that publisher’s own licence agreement. Your rights to use the software, and the limits on them, come from that agreement, not from us. You should read it. We will tell you where to find it for any product we quote.

We sell you the licence. We do not sublicense, modify or warrant the software, and we have no ability to vary the publisher’s terms.

Licences are registered in your company’s name. If you buy your next renewal elsewhere, the account and any administrative console remain yours.

What we do and do not provide

Corelink supplies licences and handles purchasing, delivery and renewal. We do not install, configure, deploy, administer or troubleshoot software on your systems as part of a licence sale, and we do not provide technical support for the products we sell. Support for a product is provided by its publisher under the terms of that product.

Any managed service Corelink may offer in future is offered to business customers only, is quoted separately, and is governed by its own written agreement.

Warranties

We warrant that we have the right to supply the licences we sell you and that we will supply them as described on the quote.

Beyond that, and to the fullest extent permitted by law, we make no warranty of any kind about the software itself, including any implied warranty of merchantability or fitness for a particular purpose. Security software reduces risk. No security product prevents every incident, and nothing we say should be read as a representation that it will.

Limitation of liability

To the fullest extent permitted by applicable law, our total liability arising out of or relating to any order is limited to the amount you paid us for the licences giving rise to the claim.

We are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost revenue, lost data or business interruption, whether or not we were advised such damages were possible.

Nothing in these terms limits liability that cannot be limited under applicable law.

Cancellation and refunds

Because licences are delivered electronically and are consumed on issue, orders cannot generally be cancelled once keys have been sent. The circumstances in which we can help are set out in our refund policy.

Your obligations

You agree that you will use the licences in accordance with the publisher’s licence agreement, that the licence quantities you request reflect the devices or users you will actually license, and that you will not resell the licences without our written agreement and the publisher’s.

Governing law

These terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules. The courts located in the State of Georgia have exclusive jurisdiction over any dispute arising out of them.

Changes

We may update these terms. The version that applies to your order is the version in force on the date we confirm that order. The date this page was last updated is shown at the top.

Contact

Questions about these terms should go to the address listed on our contact page.